Privacy Policy — Destino Darjeeling

Effective date: September 16, 2025

1. Overview

At Destino Darjeeling, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.

2. Information We Collect

• Personal Information: Name, email, phone number, shipping/billing addresses, and payment information when you place an order.
• Non-Personal Information: Browser type, IP address, device information, and pages visited for analytics purposes.

3. How We Use Your Information

• To process orders, provide customer support, and deliver products or services.
• To communicate promotions, offers, and important updates.
• To improve our website, products, and services based on usage data.
• To comply with legal obligations or enforce our Terms & Conditions.

4. Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience, remember preferences, and analyze site traffic. You may choose to disable cookies in your browser, but some features may not work properly.

5. Sharing Your Information

• We do not sell, trade, or rent your personal information to third parties.
• We may share your information with trusted service providers to facilitate payment processing, delivery, and website operations.
• We may disclose information if required by law or to protect our rights, safety, or property.

6. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

7. Your Rights

• You can request access to, correction, or deletion of your personal information.
• You can unsubscribe from marketing emails at any time by following the instructions in the email.

8. Children’s Privacy

Our website and services are not directed to children under 13 years old. We do not knowingly collect personal information from children.

This Privacy Policy may be updated occasionally — the effective date above shows when this version started.